Beware of upgrade traps. They mentioned a free upgrade, but it ended up costing money, and it wasn't cheap.

The system clearly showed available cars, but the American girl insisted we upgrade. We specifically went to the parking lot to take photos as evidence, and only then did we get the Camaro. The old gentleman at the parking lot was from Guangdong and taught us how to open the convertible. Great service.

Car rental is convenient, even more convenient to return, with full insurance, you don't have to worry about anything

I returned the car less than 30 minutes late, but they charged me an extra $30. This is unreasonable. I can understand paying proportionally for the extra time, but this rental policy is unacceptable. I've rented cars overseas many times and never encountered this situation.

After all, it is a big company, very professional, and the efficiency of car rental and return is very high. In the US, renting and returning cars is convenient and fast. The staff suggested insurance but respected the customers' choice.