From Kuala Lumpur to Penang

The car pickup was fairly smooth, the counter was easy to find, and they took us to the car for inspection. Returning the car was extremely troublesome; we couldn't find the parking lot at all. We circled the airport several times and, in the end, couldn't figure it out. We gave a policeman 50 MYR to lead us back. We had less than two hours left to catch our flight.

I purchased full insurance, but the car rental company has not provided the relevant documents so far, causing delays in insurance claims after returning home.

Convenient pick-up and drop-off at block B exit. The car is relatively new with about 40,000 kilometers, and in good condition. They also offer free child seats and you can purchase a highway card.

Pretty good. Since I travel for work, I've rented three or four times. EUROPCAR is quite convenient. Even on late flights, they can arrange someone to assist if you call in advance. It's quite hassle-free, and any damages are compensated at reasonable rates. I'll continue to rent from them in the future.

Like: Easy process