From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1081752082
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1081752082
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Find Your Europcar Car Rentals at Kuala Lumpur International Airport

CAR RENTAL REVIEWS ON EUROPCAR AT KUALA LUMPUR INTERNATIONAL AIRPORT, KUL

Average rating on Europcar at Kuala Lumpur International Airport: 7.8 /10

H.CHAN

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Compact | Toyota Vios or similar
Reviewed: Wed, Mar 11, 2020
“excellent”
About Europcar: 7.3 /10
good
About QEEQ: 10.0 /10
good

Theobald Chapman

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Reviewed: Tue, Jan 7, 2020
About Europcar: 6.0 /10
No Chinese service, car condition is average.
About QEEQ: 10.0 /10

A.Salleh

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Compact | Nissan Almera or similar
Reviewed: Tue, Feb 25, 2020
About Europcar: 10.0 /10
Good service,
About QEEQ: 10.0 /10
Good platform to book car

Harlan Law

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Reviewed: Tue, Feb 13, 2024
About Europcar: 10.0 /10
The customer service was excellent.
About QEEQ: 10.0 /10

Elroy Violet

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Reviewed: Thu, Jan 16, 2020
About Europcar: 10.0 /10
Picking up and dropping off the car was quite convenient.

Rex Mike

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Reviewed: Thu, Jan 11, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 8.0 /10

Willie Emmie

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Reviewed: Thu, Aug 15, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

K.Lee

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Compact | Nissan Almera or similar
Reviewed: Sun, Mar 15, 2020
“Excellent car condition and friendly staff”
About Europcar: 10.0 /10
Can’t be easier to rent a car. Very efficient and fast processing. Car returning is just so easy, just park the car, return the key and ready to go.
About QEEQ: 10.0 /10
Very easy to use. Price good.
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Violet Trollpoe

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Reviewed: Sun, Jan 21, 2024
About Europcar: 2.0 /10
Extremely poor experience. I had to rewrite my review twice because my call wasn't answered on time. I decided to share my experience to help others avoid this. I specifically chose this globally top-ranked rental company, which was more expensive, expecting better service. However, the local service was terrible. I selected an option for two drivers, but when I arrived, they said it wasn't allowed unless I paid extra. Despite the clear information on both the e-voucher and printed voucher, they insisted on calling the boss, which required me to call the rental platform numerous times. Since the rental point was in an underground parking lot with poor wifi signal, I had to make international calls that kept dropping. After several attempts, the rental platform advised me to let the local staff talk, but she refused as she was attending another customer. I had to wait for over ten minutes and make another international call. She still didn’t take the call but suddenly said two drivers were allowed. Ridiculous! The car they provided was much worse than what was stated in the contract, with scratches all over it. It felt like they gave me a damaged car because I had full insurance.

MKOH

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Mini | Perodua Bezza or similar
Reviewed: Sun, Feb 16, 2020
“Affordable and good experience”
About Europcar: 9.0 /10
We collected the car during midnight, there is only one person working. Thus make the process slower.
About QEEQ: 8.0 /10

Miranda III.

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Reviewed: Sat, Feb 24, 2024
About Europcar: 10.0 /10
Overall, I'm quite satisfied with the service.
About QEEQ: 10.0 /10

Rex Hearst

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Reviewed: Mon, Feb 19, 2024
About Europcar: 2.0 /10
The car rental company provided no service, only handed the car to us. The overall experience was very poor. The staff lacked integrity; they gave me a fast pass card and asked for a 100 yuan deposit. When returning the car and card, they claimed they only received 50 yuan as a deposit. Since they didn't provide any receipts at the time and there was no surveillance, I had no way to argue.
About QEEQ: 8.0 /10

W.CHAN

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Economy | Honda City or similar
Reviewed: Mon, Feb 10, 2020
“Easyrentcar is good but the local service provider Europcar has lots to be desired”
About Europcar: 9.7 /10
I changed my flight and need to contact Europcar in KLIA to change pick up time. Firstly, the phone numbers listed on Europcar website for the KLIA station is either outdated or outright wrong because when I call many times but no answer. Write to Europcar website with all the booking details Multiple times and I heard nothing back. When I posted my dilemma on Facebook, a friend who was going through KLIA was kind enough to inform Europcar ground staff of my change of pick up time, and she said change is notes and the car will be ready at the new pick up time. When I landed, the car was not ready, and they claim to have no record of the change - I ended up having to wait close to 2.5 hours before the car arrived and I ended up missing a number of appointments.
About QEEQ: 10.0 /10
The platform is good and transparent but must make sure after sales service can support on location assistance like my current case

Eileen Doherty

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Reviewed: Mon, Aug 5, 2024
About Europcar: 10.0 /10
Quite satisfied, the instructions were very clear.
About QEEQ: 10.0 /10

Doris Ingersoll

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Reviewed: Mon, Aug 12, 2024
About Europcar: 2.0 /10
The service attitude was extremely poor, with forced charges and impolite customer service. Communication was difficult, and although it was agreed that the car would be picked up at 6 PM, they forcefully charged 162 MYR as an overtime fee, equivalent to a day's rental. Upon returning the car, they charged 150 MYR for cleaning fees and 120 MYR for one missing fuel bar, also applied forcefully. The argument lasted a long time, almost causing me to miss my flight. Avoid this company at all costs—this was the worst rental experience I’ve ever had.

John Bellamy

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Reviewed: Fri, Jun 5, 2020
About Europcar: 6.0 /10
Average

Laura Larkin

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Reviewed: Fri, Jun 23, 2023
About Europcar: 6.0 /10
It's pretty average, a normal transaction. There weren't many requirements while renting, and returning the car was hassle-free. It would be better if they had Chinese service.

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Compact | Nissan Almera or similar
Reviewed: Fri, Feb 7, 2020
“非常に時間がかかる受付”
About Europcar: 6.0 /10
予約時間にも関わらず車の準備が出来てなかった上にガソリンもないとの事で事務所で1時間近い待ち時間が発生しました。車両コンディションは問題ありませんでした。
About QEEQ: 10.0 /10

Griselda Eddie

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Reviewed: Fri, Feb 2, 2024
About Europcar: 2.0 /10
Before renting, I repeatedly asked whether I could return the car at T1, but never got a direct answer. When returning the car, I realized I had left my phone behind and asked the staff for help, but they were uncooperative and had a cold attitude, which made me suspicious. I won't choose Europcar in Malaysia again.

Sheng

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Compact | Toyota Vios or similar
Reviewed: Fri, Apr 24, 2020
“ホンダだった。”
About Europcar: 8.0 /10
まあまあ良かった。
About QEEQ: 8.0 /10
日本では不向き。
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Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1081752082
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Service Code#1081752082

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