excellent

I rent a car about four to five times a year, always from EUROPE CAR. Their service is quite good. You don't need to worry about too many things, just simple renting. You can feel at ease.

Pretty good. Since I travel for work, I've rented three or four times. EUROPCAR is quite convenient. Even on late flights, they can arrange someone to assist if you call in advance. It's quite hassle-free, and any damages are compensated at reasonable rates. I'll continue to rent from them in the future.

I specified an English translation document when booking. It wasn't indicated that the Zuzuche-provided translation document couldn't be used. Now I can't pick up the car. Called customer service at 4 AM, and they offered no help, saying it's my responsibility. They said they'll only list supported documents. Rented several times, first time encountering such an issue. Stuck at the airport in the middle of the night with no car. Absolutely shameless.

The car wasn't exactly what was advertised but it was pretty similar. And the car was in really good condition. I would recommend it.

Like: Friendly and helpful staff with excellent service attitude.