Long wait time for car pickup

Very dissatisfied! When returning the car, I found a scratch about 1.5 cm on the rear bumper. After consulting with the company, the Europecar employee informed me that I needed to pay 431.80 MYR for compensation. Since I was in a hurry to catch my flight, I didn't argue much or take pictures (regret it). I paid and left. After returning to China, I contacted the company through the post-rental service department of the rental platform. The company responded that the compensation was legitimate and sent an email stating that the cost of repainting the entire bumper was very high. The problem is, would the car rental company really repaint the entire bumper for such a small scratch?! I personally feel that this rental company is making a malicious claim and might even be bullying Chinese customers!

Pretty good. Since I travel for work, I've rented three or four times. EUROPCAR is quite convenient. Even on late flights, they can arrange someone to assist if you call in advance. It's quite hassle-free, and any damages are compensated at reasonable rates. I'll continue to rent from them in the future.

まあまあ良かった。

日本では不向き。

The driver seat was tilted and uncomfortable, eventually giving me back pain. No shuttle to the terminal us a big obstacle. I was almost late to my flight. Return address was not clear!!!