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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8860331333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8860331333
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I specified an English translation document when booking. It wasn't indicated that the QEEQ-provided

Reviewed: Tue, Feb 5, 2019
About Europcar: 2.0 /10
I specified an English translation document when booking. It wasn't indicated that the Zuzuche-provided translation document couldn't be used. Now I can't pick up the car. Called customer service at 4 AM, and they offered no help, saying it's my responsibility. They said they'll only list supported documents. Rented several times, first time encountering such an issue. Stuck at the airport in the middle of the night with no car. Absolutely shameless.

Relevant Reviews on Europcar KUALA LUMPUR INTL AIRPORT 2

Montague Clare

View more >
Reviewed: Wed, Mar 13, 2019
“Kuala Lumpur-Malacca-Penang-Kuala Lumpur”
About Europcar: 10.0 /10
Just had to wait for a while.
About QEEQ: 10.0 /10

Lawrence Christie

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Reviewed: Fri, Feb 9, 2018
“Kuala Lumpur, Putrajaya, Malacca”
About Europcar: 6.0 /10
Long wait time for car pickup

Belinda Alsop(p)

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Reviewed: Mon, Dec 5, 2016
“Kuala Lumpur-Penang-Malacca-Kuala Lumpur”
About Europcar: 8.0 /10
First time using QEEQ. The airport counter was easy to find, but the 7-seater car was a bit old and had average condition with 80,000 kilometers on it.
About QEEQ: 10.0 /10

Sheng

View more >
Compact | Toyota Vios or similar
Reviewed: Fri, Apr 24, 2020
“ホンダだった。”
About Europcar: 8.0 /10
まあまあ良かった。
About QEEQ: 8.0 /10
日本では不向き。
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ST

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Compact | Proton Persona or similar
Reviewed: Mon, Dec 9, 2019
“Will book through Easyrentcars.com again but won't rent from Europcar anymore”
About Europcar: 7.0 /10
Booked for pick up at 12 midnight KLIA2. Staff passed me 2 pages of their list of bookings and asked me to find my own name. Couldn't find my booking on the 5Dec and 6Dec list. Staff then took my E-voucher and checked in the office. Came back 5 minutes later for my IC and license. Back again another 5 minutes later with documents in hand for registration. Hand gestures were not friendly. Kinda threw my IC and license back on the counter to me. Did not explain anything on the documents and just asked me to sign at the crossed areas. After done with deposit, staff guided us towards car park to retrieve vehicle. Car was full of scratches. Interior is dirty as well. Cup holder has biscuit crumbs and hair. There's a constant sound of metal rattling in the boot during drive. Whole process of picking up the car was done without a smile from the staff. Was determined to never rent from Europcar again. However, the staff at KLIA1 during drop off was very kind. Triple checked if we've taken all our belongings from the car before leaving.
About QEEQ: 10.0 /10
Booking process on Easyrentcars.com was a breeze. Easy navigation through the website and no hidden fees. Flexible cancellation process too (had a change of drop off timing).

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