From San Francisco to Los Angeles via the scenic Pacific Coast Highway, although some sections were

Rented the car at the airport, discovered after two hours that the door could still be opened even when locked. Had to return to the airport, wasting four hours in total. Requested Hertz to extend our return time but was refused.

Average

The billing from the car rental company was completely different from what was advertised on the website. They inexplicably charged us more than three times the original price. My friend rented the same car model from Avis, which was more than half the price compared to Hertz. Also, the Hertz San Francisco Airport branch didn't have the Mustang model at all. I really don't know how your company is coordinating with them. The experience was terrible.

The car was damaged in the city, so I went to exchange it. I originally booked an L level car, but they gave me a Kia Rogue without refunding the price difference.

Like: Great price, it was very easy to book and we got a great car!