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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9008846309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9008846309
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Frankfurt-Heidelberg-Füssen-Austria-Munich

Reviewed: Wed, Jan 3, 2018
About AVIS: 6.0 /10
The car was fine, but the German lady at the rental office was extremely grumpy. Just arriving in a foreign country and not yet accustomed to the English environment, I was slow to respond, and she was incredibly impatient. She misread my order and I had to argue with her for over half an hour until another employee came and sorted out my order. Due to the additional half-hour, I was charged for an extra day of rental. I asked for a refund through the rental platform, and also disputed the charge with my credit card company. When neither route seemed to work, the rental company proactively refunded me for the extra day. Lifelong fan of this rental platform.
About QEEQ: 10.0 /10

Relevant Reviews on AVIS Frankfurt Airport

Tiffany Emma

View more >
Reviewed: Thu, Aug 22, 2019
About AVIS: 6.0 /10
Previous rental did not include insurance. The Avis staff added insurance without informing us. Be cautious of this pitfall when renting a car.

Lindsay Smollett

View more >
Reviewed: Wed, Sep 19, 2018
“Frankfurt—Cologne—Heidelberg—Munich—Rothenburg—Frankfurt”
About AVIS: 2.0 /10
I clearly stated no vehicle upgrade and showed the staff my order showing I had purchased super cover. The car provided was the basic model I booked, yet I was still charged for vehicle and insurance upgrades when I returned the car! The complaint has not been resolved yet. Terrible service!

Viola Augustine

View more >
Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 12, 2018
“Germany, Austria, Switzerland, France, Germany”
About AVIS: 2.0 /10
Scam company! They charged me an extra day's rent for arriving an hour early. They silently added insurance without informing me. In the end, they charged an extra 200 Euros, which is over 2000 RMB!

Steven Bush

View more >
Reviewed: Thu, May 9, 2019
“Frankfurt to Nuremberg”
About AVIS: 2.0 /10
They switched to a smaller car, which is highly irresponsible!

Gene Albert

View more >
Reviewed: Thu, Oct 16, 2014
About AVIS: 4.0 /10
The rental price was displayed as 314 euros during booking, but the actual charge was 415 euros. An additional driver cost 70 euros more. Why wasn't this information provided earlier? And what is the extra 30 euros for? It feels like they may have overcharged us.

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