Frankfurt-Bonn-Stuttgart-Munich-Heidelberg-Frankfurt

Not bad

They usually don't give you the car you reserved, and it's always more expensive.

When booking, it was specified that we would travel to other countries, including Eastern Europe. Upon pickup, we were forced to buy additional insurance because the trip included Eastern Europe. This should have been clarified when placing the order. After over an hour of negotiation, we managed to reduce the extra insurance cost twice. In the end, we spent an additional 50 euros on insurance.

Great service. We don't speak English, but they were very patient and friendly.

The queue for picking up the car was a bit long, but returning it was very convenient. Upon arrival, a staff member checked the car, and I just handed over the keys.