1. Make sure to communicate with the rental company about the pick-up and drop-off location and time

Novia Wodehous

Norway

Reviewed: Thu, Aug 10, 2017

About AVIS: 6.0 /10

Comparing makes a difference. The car I rented from European last time was handled very efficiently, and both pick-up and drop-off were super convenient. However, with Avis, the guy at the counter was on the phone for a long time before finally assisting us, and then it took ages with the paperwork. Returning the car was a big hassle too at the airport. We got lost, ended up in a paid parking lot and lost 40 NOK, all while rushing to catch a flight! The Avis office is very small and difficult to find, and even an Avis employee's sister, who is a taxi driver, couldn't help us locate it. Avis was very irresponsible in this regard.

AVIS

Trondheim

Norway

1 days rental

Relevant Reviews on AVIS in Norway

Yvette Haydn

Norway

1 days rental

AVIS

Gardermoen Airport(OSL)

Oslo

Norway

Reviewed: Mon, Jul 29, 2024

About AVIS: 8.0 /10

The car was in great condition, but it took nearly an hour to pick it up, probably due to the peak season.

About QEEQ: 8.0 /10

Teresa Herty

Norway

1 days rental

Reviewed: Mon, Feb 19, 2024

About AVIS: 10.0 /10

The car was in great condition and the snow tires had excellent traction. So far, no fines or violations have been found, and the toll fees are reasonable.

About QEEQ: 10.0 /10

Yale Valentine

Norway

1 days rental

Reviewed: Wed, Oct 16, 2019

About AVIS: 8.0 /10

There was no staff to check the car at the pickup parking lot, but the deposit was returned quickly when returning the car, which is great.

Sheila Warren

Norway

1 days rental

Reviewed: Fri, Oct 13, 2017

About AVIS: 8.0 /10

There were many people waiting to pick up their cars at Avis, so it was a bit slow. Since we had a lot of people and luggage, we booked a 7-seater car but were given a Sharan. However, I suggest that a Sharan is really not suitable for driving on those roads; the driving experience was much worse... Also, the Avis staff member was always lethargic. He told us where the car was parked, but after looking around three times, we couldn't find it. When we asked him to help us find it, it turned out they had parked it in the wrong place... This experience was a bit disappointing...

About QEEQ: 10.0 /10