They take advantage of customers' unfamiliarity with English contracts and forcefully charge insurance fees, which can be about 70% of the rental cost.

The vehicle is quite old, and there is an odor inside

Excellent service

Very poor service, no one paid any attention to me. When returning the car, they overcharged me and couldn't explain it clearly. I returned the car one hour late and was charged a lot more money without any reason.

When I went to pick up the car, they didn't give me a convertible due to the rain and charged an extra $40 per day. Later, I checked the order and realized they were supposed to be the same model. The rental company and the store were scamming together. Not reliable, will use Hertz next time.