The distance from Los Angeles airport to the rental company is not far, but the line was too long and there were too few staff. We spent two hours just waiting in line. After getting the car, it had issues, and we had to return it to get a replacement. Altogether, it took three hours. It was exhausting and caused us to find accommodation only in the early morning!
I was duped by the assistant who sold me additional breakdown cover without me knowing about it. I did sign the contract, but did not see that she had added this , despite the fact that I made it clear that I did not want / need any extras
About QEEQ:8.0/10
The customer service response was quick but not helpful
Very easy and straight forward pick up and drop off process
About QEEQ:10.0/10
Easy booking and great value
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Relevant Reviews on AVIS Los Angeles International Airport
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