Car Rental Experience

Jo Carey

United Kingdom

Reviewed: Thu, Aug 17, 2017

About Hertz: 2.0 /10

There was no clear indication that the return time had to match the pickup time to the hour, and exceeding it by one hour costs the full day's fee, 200 pounds! Quite unreasonable.

1 days rental

Relevant Reviews on Hertz GATWICK SOUTH

Abner Timothy

United Kingdom

1 days rental

Reviewed: Mon, Jul 29, 2024

About Hertz: 10.0 /10

Overall service is good.

About QEEQ: 10.0 /10

Barlow Pigou

United Kingdom

1 days rental

Reviewed: Wed, Jul 3, 2024

About Hertz: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Janet Webster

United Kingdom

1 days rental

Reviewed: Sat, Jun 22, 2024

About Hertz: 6.0 /10

I only found out about the unpaid highway toll after returning home. There are no toll booths, just a C mark, and the rental company charged a £42 administration fee. It's such a rip-off.

Sibyl Occam

United Kingdom

1 days rental

Reviewed: Thu, Jul 19, 2018

About Hertz: 2.0 /10

We were informed that there were no cars available and that a vehicle had to be brought in from another location. After waiting for two hours (past noon), we were told the car would not arrive until 6 PM and that no other models were available. This essentially wasted an entire day for us. We eventually gave up on this rental company and rented a car from another provider.

Spring Willard

United Kingdom

1 days rental

Reviewed: Tue, Oct 17, 2017

About Hertz: 10.0 /10

Pretty good