The rental office is right at the exit of the international arrivals hall at the airport, making the car pickup very convenient. The car is parked in a lot just outside the airport, and you can push the luggage cart right to the car. It's very close.

Very slow and extremely inefficient. There were only two people ahead of me in line, but it took over half an hour. The lady said they were too busy today. Let's see how this efficiency works in socialist China!

Great service, language barrier was not an issue despite being abroad. Very patient and enthusiastic.

International car rental company, excellent service!

Very convenient, and the customer service was excellent. We picked up the car at Auckland Airport, and the Hertz service counter was immediately to the right as we exited the airport, very close. Our itinerary included a ferry from the North Island to the South Island. After pre-booking and self-service car exchange, we picked up a car directly from the Hertz counter on the South Island. It was very convenient.