All car rental companies are together, the queue was okay.

Among the many shops, this one stands out for its spaciousness. It offers both counter service and self-service car pick-up. The car condition was good, and the return process was quick and simple. Overall, a good experience.

The car pickup was okay, but the staff complained when I didn’t buy anything from them, suggesting I use the self-service option instead. I asked if they could pay the Golden Gate Bridge toll for me, and they directly said no.

The Alamo sales representative insisted that we buy additional personal liability insurance, saying that our package did not include it. We went back and forth for over an hour. Later, we carefully looked at the car rental receipt and saw that it did include the additional insurance (though only the state's minimum coverage). We discussed this with the manager on duty and had them sign. Surprisingly, they then said, 'You can choose to buy this insurance if you want.' In conclusion: we were initially misled into buying it, but then we got a refund. It was a very unpleasant experience.

カウンターは英語オンリーでしたが、padで日本語説明あります カテゴリー内で車は自由選択できるとの事でしたが、２台しかなかったのが少し残念

値下げプロテクターで再予約されました