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From other countries or regions
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Live chat Email us Service Code: 5568936329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5568936329
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Auckland-Waitomo-Matamata-Auckland

Reviewed: Tue, Jan 10, 2017
About Hertz: 4.0 /10
We encountered a Chinese-speaking service, probably Chinese staff. They said our planned route was very difficult and rushed, not to trust Google's driving time, and that one tank of gas wouldn't be enough and we needed an additional 10 dollars of fuel. They suggested we could buy a full tank and return it empty. Lastly, they implied that our rental car was poor. However, the route was great, we had plenty of time, the car was easy to drive, and we only used three-quarters of the gas. Disappointed with being misled by our own people.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz AUCKLAND DT

Celeste Jack

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Reviewed: Thu, May 23, 2024
About Hertz: 6.0 /10
Average

Armand Church

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Reviewed: Wed, Mar 13, 2024
About Hertz: 10.0 /10
Very satisfied! Perfect!
About QEEQ: 10.0 /10

Thomas Sinclair

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Reviewed: Mon, Nov 20, 2023
About Hertz: 4.0 /10
Satisfactory

Geoffrey Fanny

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Reviewed: Tue, Mar 27, 2018
“From Auckland to Tongariro for a Hike, Returning via Rotorua Airport. Only for Hiking to the Volcano”
About Hertz: 2.0 /10
They don't even deserve one star. It's a complete scam. I will never use this rental service again. Anyone who books a car may arrive a bit early to complete the process, yet they charged me over 600 RMB for just four minutes without informing me. It's extremely infuriating. The Chinese staff there would do anything for a commission.

Evangeline Den(n)is

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Reviewed: Tue, Apr 25, 2017
“Auckland Pickup, Hamilton, Waitomo Glowworm Caves, Rotorua, Taupo, Wellington, Returned Car and Took”
About Hertz: 6.0 /10
The Chinese staff at the Auckland city pickup location gave a biased explanation about the full tank, leading to misunderstanding. I didn't know I had to purchase a full tank when picking up the car. I thought I just needed to refill the amount used when returning. I returned the car with more than 80% fuel, but they didn't refund anything. This method is deceptive as the car rental company always benefits since no one uses up the entire tank.
About QEEQ: 10.0 /10

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