San Francisco - Los Angeles - San Francisco

Everything went smoothly, and the staff was friendly.

The pickup and return process was fast and convenient.

Did not inform customers that the car consumes a lot of fuel.

Pickup time was quite long, not very satisfied. Upon arrival, the vehicle wasn't prepared in advance, and I waited about an hour for the car to be cleaned.

I wanted to rent a high-end car like the Chrysler 300C, but I got a Buick LaCrosse instead. That aside, the trunk couldn't be locked, and it could still be opened even when the car was locked, which made me nervous for more than ten days. Another disappointment was that, just like with domestic rental companies, there was no windshield washer fluid! Thankfully, I didn't encounter bad weather; otherwise, I don’t know what I would have done.