Rome-Sky City-Pienza-Siena-Florence-Pisa-Cinque Terre-Venice-Lake Como-Milan

Everley Evan

Italy

Reviewed: Sat, Apr 29, 2017

About Hertz: 10.0 /10

I picked up the car at Rome Fiumicino Airport. The directions from the arrival hall to the second floor were very clear, and the counter service was quick. Self-pickup car, a brand new hybrid with only 21 kilometers. Returning the car outside Florence Airport was initially challenging as I had trouble finding it. After asking for directions, I finally found it. It wasn’t far, but the route was somewhat complex. Car return involved a simple inspection and some questions. Not sure if there will be any issues later since the pre-authorization is still pending.

About QEEQ: 10.0 /10

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

1 days rental

Relevant Reviews on Hertz ROME FIUMICINO AP

Marico Wagner

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Mon, Nov 18, 2019

“Italy: Rome - Florence - Venice - Dolomites - Germany: Neuschwanstein Castle - King's Lake - Munich”

About Hertz: 8.0 /10

The staff were friendly and patient in explaining everything in detail, always wearing a smile and did not try to sell any additional products.

About QEEQ: 8.0 /10

Eve Walpole

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Sat, Aug 25, 2018

About Hertz: 2.0 /10

When returning the car, we were required to fill up the tank. After doing so, the fuel gauge still didn't show full, and they charged us without explanation. Fortunately, we noticed and went back to dispute it. We took the staff to the gas station, filled the tank again, and the gauge still showed one bar less, causing us to waste money on extra fuel, as the automatic machine didn't give change. Going back again for a refund wasted a lot of our time.

Christian Kingsley

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Fri, Aug 24, 2018

“Rome→Naples→Sicily→Rome→Florence→Rome”

About Hertz: 4.0 /10

I had a 4 PM reservation to pick up the car. I arrived at the counter at 3:30 PM, but they made me wait in line with non-reserved customers. I didn't get the car until 6:30 PM.

Wordsworth Alcott

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Wed, Aug 16, 2017

“Rome-Sky City-Siena-Florence-Pisa-Cortina-Venice”

About Hertz: 10.0 /10

Rented at the Rome airport location, it was quite crowded. They had self-service ticketing, the order was well-maintained, and we got a free upgrade to an Audi A3.

About QEEQ: 10.0 /10