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Live chat Email us Service Code: 7047643318
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7047643318
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Reviewed: Sat, Aug 25, 2018
About Hertz: 2.0 /10
When returning the car, we were required to fill up the tank. After doing so, the fuel gauge still didn't show full, and they charged us without explanation. Fortunately, we noticed and went back to dispute it. We took the staff to the gas station, filled the tank again, and the gauge still showed one bar less, causing us to waste money on extra fuel, as the automatic machine didn't give change. Going back again for a refund wasted a lot of our time.

Relevant Reviews on Hertz ROME FIUMICINO AP

Meredith Juliana

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Reviewed: Sun, Nov 17, 2019
About Hertz: 10.0 /10
The process of borrowing and returning the car was quite fast.
About QEEQ: 10.0 /10

Sigrid Luke

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Reviewed: Wed, Oct 10, 2018
“Round Trip Between Rome and Sicily”
About Hertz: 6.0 /10
Had to communicate back and forth; the car model was not correct, and they couldn't provide the booked car in the end.

Everley Evan

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Reviewed: Sat, Apr 29, 2017
“Rome-Sky City-Pienza-Siena-Florence-Pisa-Cinque Terre-Venice-Lake Como-Milan”
About Hertz: 10.0 /10
I picked up the car at Rome Fiumicino Airport. The directions from the arrival hall to the second floor were very clear, and the counter service was quick. Self-pickup car, a brand new hybrid with only 21 kilometers. Returning the car outside Florence Airport was initially challenging as I had trouble finding it. After asking for directions, I finally found it. It wasn’t far, but the route was somewhat complex. Car return involved a simple inspection and some questions. Not sure if there will be any issues later since the pre-authorization is still pending.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Thu, Jul 20, 2017
“Renting a car in Italy isn't as fun as in the US and Australia”
About Hertz: 10.0 /10
Queuing for car return took too long, everything else was fine
About QEEQ: 10.0 /10

Jill Morrison

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Reviewed: Thu, Feb 25, 2016
About Hertz: 4.0 /10
The service attitude was average. They insisted we rent snow chains, which added 60 euros to the total cost. They scared us by saying we would be fined if caught by the police without them. When we wanted to store our luggage for a few hours when returning the car, they refused.

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