Car Rental Service Needs Improvement! The service of guiding customers to pick up the car in advance

Maggie Barnard

United States

Reviewed: Mon, May 15, 2017

About Budget: 2.0 /10

They promoted insurance and child seats when I didn't understand them. I wasn't even provided with a child seat, yet the staff claimed I used one when I returned the car. This is clearly fraudulent.

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San Francisco Airport(SFO)

1 days rental

Relevant Reviews on Budget San Francisco International Ap

Isabel Jim

United States

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1 days rental

San Francisco Airport(SFO)

Reviewed: Mon, Jul 29, 2024

About Budget: 10.0 /10

The queue for picking up the car was a bit long due to many rental customers, but the process was smooth and they informed me of everything without any hard selling.

About QEEQ: 10.0 /10

Kim Bennett

United States

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x0

1 days rental

San Francisco Airport(SFO)

Reviewed: Wed, Jun 19, 2024

About Budget: 10.0 /10

Thank you very much

About QEEQ: 10.0 /10

Gilbert Foster

United States

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1 days rental

San Francisco Airport(SFO)

Reviewed: Mon, Apr 8, 2019

About Budget: 4.0 /10

Average

g.tehan

United States

x2
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x2
x2

1 days rental

Intermediate | Hyundai Elantra or similar

San Francisco Airport(SFO)

Reviewed: Sun, Nov 24, 2019

About Budget: 10.0 /10

The counter staff were friendly and helpful.

About QEEQ: 10.0 /10

A Madiadipoera

United States

x4
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x4
x2

1 days rental

Mini Van | Chrysler Pacifica or similar

San Francisco Airport(SFO)

Reviewed: Sat, Jul 20, 2019

About Budget: 8.0 /10

Booked Chrysler Pacifica, got dodge caravan instead. The interior of the car was dirty and oil change indicator was on.

About QEEQ: 10.0 /10

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