It's acceptable. There was no Chinese translator on site, making communication difficult for those with limited English. Many places, including banks and hospitals, have this issue. It would be great to have translation devices on site; it's not a complicated thing!

Not great, it claimed there was Chinese service, but there wasn't! The order stated that UnionPay cards were accepted, but it turned out that only Visa cards were. Also, other drivers' credit cards were not allowed, so we couldn't pick up the car. We had to rent another car, which cost over 400 yuan extra! I won't be renting from them again.

Chaotic

I was very satisfied to get the reserved model. Returning the car at the Venetian Hotel in Las Vegas was easy; just drove to the parking lot on the 10th floor and dropped the keys in the drop box near the elevator.

The dodge caravan is a really good road vehicle for long drives

Very efficient