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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7371723312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7371723312
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Osaka, Nara, Kyoto

Reviewed: Mon, Oct 9, 2017
About Europcar: 10.0 /10
Used it in Europe before, very satisfied
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in Japan

Elsie Agnes

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Reviewed: Mon, May 6, 2019
“Fukuoka - Kitakyushu - Kumamoto - Mount Aso - Oita - Saga - Fukuoka”
About Europcar: 6.0 /10
1. The store is located at Fukuoka Airport's domestic terminal, which is very inconvenient for foreign tourists. It's impossible for tourists not to take domestic flights in Japan, especially when returning the car before flying back home. They only offer shuttles to the domestic terminal, and customers have to take their own bus to the international terminal, which was difficult as we had heavy luggage and were all women. When we asked for extra help, they flatly refused! The domestic to international terminal shuttle bus was also very crowded, which made the experience quite distressing. 2. The insurance details were not clearly explained when booking the car, so we just chose the basic option. There were no detailed explanations given when we picked up the car. While using the car, we hit a roadside fence while reversing due to the narrow road. Upon closer inspection of the insurance policy, the highest compensation was 50,000 yen. Additionally, if the car can still be driven, another 30,000 yen (or 70,000 yen if it can't be driven), totaling 80,000 yen in fees! There was no room for negotiation, even if it was just a minor scratch. It felt so unfair! If they had explained the insurance details clearly, we could have just paid a small fee of 1,000-2,000 yen and resolved everything. Such a great trip was completely ruined in the end!

Joan Hardy

View more >
Reviewed: Mon, Apr 13, 2015
About Europcar: 4.0 /10
I rented my car at Terminal 1 of Osaka Kansai Airport. There are about four or five car rental companies at the pickup location. Based on my observation, Europcar had the fewest staff, with only one person. Among these companies, only Nippo Car Rental operates 24 hours a day. Make sure to pay attention to this, so you don't make the same mistake I did. My mistake was that my flight was delayed. I actually double-checked with the car rental company beforehand to confirm that there would be staff available if my flight was delayed. They assured me there would be, but in reality, we ended up stranded for a whole night because Europcar was already closed. The staff's English was decent, so communication wasn’t a big problem, which is notable because many Japanese people don't speak English well. The pickup and drop-off process was fairly quick, and the locations were convenient. The car model I rented was very fuel-efficient; I only used half a tank after driving around for a while. Thumbs up for that.

Vito Clare

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Reviewed: Thu, Nov 26, 2015
About Europcar: 10.0 /10
A very clean and well-organized car rental company.
About QEEQ: 10.0 /10

T.Sodsaiyart

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Economy | Mazda 2 or similar
Reviewed: Tue, Jul 23, 2019
“Good experience to drive car in Japan”
About Europcar: 9.7 /10
Book Eurocar but the car company operates by Times, good service too
About QEEQ: 10.0 /10
Good deal to book with Easyrentcars, sure will book again

H.choi

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Economy | Mazda 2 or similar
Reviewed: Thu, Aug 9, 2018
“GOOD CAR.”
About Europcar: 8.6 /10
Like: CAR CONDITION WAS GOOD. VERY CLEAN.
Dislike: NAVIGATION MANUAL WAS JAPANESE. AND NOBODY EXPLAINED HOW TO USE. HARD TO COMMUNICATE WITH STAFF. THEY DON'T SPEAK ENGLISH.

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