Terrible. They lack integrity and are deceitful! They provide subpar cars and falsely claim it's an upgrade! They push for an all-inclusive toll package, but in Orlando, the only tolls are on the way to the airport!
We reserved a Jeep Wrangler (or similar) and we’re pleased to get the Jeep as requested. The staff at pick up and drop were quick and efficient. This is my second time renting from them and will definitely do it again. The price could not be beat!
“I rented a Toyota Corolla and I got instead a much bigger and better car, so perfect”
About Routes:7.3/10
They did not have record of the insurance we had already booked with easyrentcars, and they tried to make us purchase it again. Besides, they offered us a device to pay for tolls but they were unclear with the price until we were about to pay.
Like: Excellent value and service. Friendly shuttle driver and staff. Dislike: Nothing negative to report. All positive.
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Customer Service
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