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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4099274354
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4099274354
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Cologne-Giethoorn Amsterdam-The Hague-Brussels-Paris-Geneva-Fiesch-Interlaken-Zurich-Munich-Prague-F

Reviewed: Sat, Aug 11, 2018
About Europcar: 10.0 /10
They rented me a SEAT manual FR model. No queues, just inspection, check the contract, sign and drive away. That simple. However, I couldn't understand all the detailed contract terms. There were two minor issues, and it took a while to communicate with the staff since language was the biggest barrier on this trip. But the staff was very patient and thorough in explaining it to me. I managed to understand most of it, so I signed and drove away.
About QEEQ: 10.0 /10

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Diana Coverdale

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Reviewed: Sun, Jul 14, 2019
“Cologne-Heidelberg-Metzingen-Weimar-Berlin”
About Europcar: 2.0 /10
There was a 5cm scratch on the rear bumper, and they charged me 390 euros for it. Based on my previous experience, this kind of scratch wouldn't be considered damage in the US, UK, or China. Fortunately, I had scratch insurance, so I claimed it when I got back home.
About QEEQ: 10.0 /10

Vic Tobias

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Reviewed: Sat, Jun 24, 2023
About Europcar: 4.0 /10
Mercedes A was forcibly replaced with a manual diesel Ford Focus

Monica Kent

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Reviewed: Sat, Jul 22, 2023
About Europcar: 10.0 /10
Excellent, the car was very new.

Osborn Nico(l)

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Reviewed: Tue, Sep 4, 2018
“Germany, Switzerland, Italy, France”
About Europcar: 8.0 /10
Picked up the car at midnight, service was good. However, the oil light came on and they were out of spare oil, so we had to go to a gas station to add oil. Fortunately, we insisted that they come with us, and it took visits to two gas stations to find oil. Speaking English didn't work well in the German-speaking region. Schengen area at midnight, not easy.
About QEEQ: 10.0 /10

Bishop Franklin

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Reviewed: Sun, Sep 15, 2019
“Cologne - Frankfurt - Heidelberg - Munich - Grindelwald - Gosau - St. Wolfgang - Munich - Füssen - W”
About Europcar: 6.0 /10
Picking up and returning the car was quite convenient. However, due to the exchange rate conversion between Euros and USD (my domestic credit card is a dual currency card for RMB and USD), Europcar in Paris charged a 6% service fee (over $50) without prior notice. This is extremely dishonest!

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