Milan

Terrible service, arbitrary charges, unclear explanations. I was charged an extra 30 euros for refueling service just because I returned the car with about 5% less fuel, without any prior or on-site notice. I even mentioned the fuel issue when returning the car. Additionally, there were several unexplained charges of tens of euros, which was completely unexpected.

It's okay.

The car pickup process was very quick. After checking the documents and papers, I could pick up the car in the parking lot myself, which was very convenient. I recommend using Google Maps for directions to the store. The Milan train station store is easy to find. I returned the car at the Verona train station where the store is at the gas station.

The registration process for a new customer took too long and was significantly slower than car rental procedures in our country, but the service attitude was quite good!

Great service will use again, cheers