The rental process was smooth, no pressure to buy insurance! The car was relatively new, had no issues, and was fuel-efficient! The return process was also very quick.

Easy pickup and drop-off, fast service.

The queue was very long, waited for a long time with no assistance.

Overall convenient. The car we originally booked was too big and felt hard to control. We coordinated with the counter to switch to a smaller car. For four people, a 7-seater is a must, as the luggage fills up the space. Since we bought full insurance, returning the car was super quick, highly recommend.

It was okay. After driving 800 kilometers, the engine warning light turned on. I had to drive back to exchange the car, which was quite troublesome.