Budget Kahului Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Annabelle Robeson

United States

Reviewed: Thu, Mar 21, 2019

About Budget: 2.0 /10

Terrible experience. We waited over an hour to get the car, and they gave us the wrong one. The staff was rude. The car key was broken and often didn't start the car. Contacting customer service was useless; they just ignored us. Absolutely awful, we will never choose this company again to save a little money.

1 days rental

Relevant Reviews on Budget Kahului Airport

Riva Walkley

United States

1 days rental

Reviewed: Mon, Feb 18, 2019

About Budget: 2.0 /10

The first time, there was no car in the parking spot, and the second time, the fuel tank was only 1/4 full. Other rental companies would have upgraded me to the next model for free by now.

Jared Swift

United States

1 days rental

Reviewed: Mon, Nov 27, 2017

About Budget: 10.0 /10

Not bad

About QEEQ: 10.0 /10

Honey Meg

United States

1 days rental

Reviewed: Mon, Jun 9, 2014

About Budget: 10.0 /10

A very pleasant car rental experience and a very enjoyable trip!

About QEEQ: 10.0 /10

Sarah Whyet

United States

1 days rental

Reviewed: Tue, Jan 5, 2016

About Budget: 6.0 /10

Budget's business is booming! I waited over an hour in line to get the car. The counter staff was aggressively selling insurance, which was really annoying! They spent a long time checking my Chinese license and documentation and even wrote my address incorrectly! Finally, after finishing the paperwork, I still had to wait another half an hour to get the car. Sigh!

About QEEQ: 10.0 /10