Madrid to Seville

There was no one when we arrived. The paperwork took about 15 minutes, and the car pickup was very quick.

Good service attitude, didn't have to wait long. However, I was very unhappy with the random car model change. Check my final comment for more details.

The contract wasn't in English, so we could only roughly understand it by looking at the prices. There were 4 of us, but they counted each of us as separate additions, so we ended up paying for insurance for 4 drivers. Overall, they didn’t explain things clearly.

Overall, it was a good experience.

The rental process in Madrid was straightforward. In Barcelona, the return inspection was stricter, likely because the return and billing reviews are handled separately. The return team thoroughly checks the vehicle's exterior regardless of the insurance type the customer has purchased.