New York to Connecticut

The staff were a bit lazy and did not follow the queue order for car rentals.

The process of picking up and returning the car is generally smooth and convenient.

Unexpected charges appeared. Had to communicate twice to find out that there was an additional fee higher than the rental cost.

Our flight was delayed by 2 hours, so we called QEEQ to request holding our reservation. We quickly received confirmation that it was held. Thank you! It was very convenient to reach the car rental company from the airport terminal by following the instructions to take the shuttle train. The rental office is right at the ground floor where the train stops. The car was pretty new and had just been washed when we picked it up, which was very considerate. The Ford SUV was easy to drive and in excellent condition. The trunk had enough space for three large suitcases. Returning the car was very easy; we simply handed it over at the parking lot, where a staff member inspected it and gave us a receipt. The only downside was that the wait to pick up the car was nearly one hour long.

The Chevrolet tahoe doesn't have enough space for 4 suitcases and 7 adults as advertised. The trunk is small we folded a chair and had to put luggage on us while driving. On previous trips we had the wagoneer and Ford expidition and they were both better. The front windshield glass was given to us with a small but annoying crack.

I'm very happy with qeeq. This is my third time booking with your site and I'm very happy with how smooth and easy the process is.