Hertz TAMPA INTL AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Liz Louise

United States

Reviewed: Thu, Nov 16, 2023

About Hertz: 2.0 /10

The car broke down on the road, and we waited three to four hours for a tow truck. The tow truck only took the car and didn’t bring us to a service point to get another vehicle! This was the worst experience ever. Used Hertz twice, and both times there were problems with the car.

1 days rental

Relevant Reviews on Hertz TAMPA INTL AP

PTR SUZUKI

United States

25 day rental

Small SUV | Buick Encore or similar

Reviewed: Wed, Jan 10, 2024

“長期間の長距離を含めた日常の移動も快適でした”

About Hertz: 10.0 /10

応対してくれたスタッフの手際がよく、スムースに乗り出せました。車の状態は最高で、長距離のドライブも快適にできました。

About QEEQ: 10.0 /10

当初予定のフライトがキャンセルとなり、一日遅れの到着となったのですが、現地との深夜のやり取りで、当初の予定のキャンセルや、新しい予約への対応も円滑に進めてもらえました。

United States

3 day rental

Compact | Mystery car 2 Doors or similar

Reviewed: Tue, Apr 26, 2022

“Rapide et conforme”

About Hertz: 8.0 /10

Rapide et véhicule mieux que prévu !!

About QEEQ: 8.0 /10

L.Majerus

United States

6 day rental

Economy | Mystery car or similar

Reviewed: Mon, Nov 29, 2021

“Positive experience - both QEEQ and Hertz to be recommended”

About Hertz: 9.0 /10

Very nice people at Hertz front desk in Tampa airport. Place easy to find (plenty of signs for both car rental and specific companies). Car was in a technical very good condition. Easy to return the car. one small negative issue: Windshield was not clean (even trying to do it myself did not help in improvement) Issue was mentioned when car was returned and I was told they would look into the issue.

About QEEQ: 10.0 /10

Very good reservation process. Car as expected. Price was the one confirmed. However I do not understand why QEEQ did charge Nov. 10 an amount of 34,56 Euro

C.Keith

United States

12 day rental

Economy | Mystery car or similar

Reviewed: Tue, Nov 23, 2021

“Big let down and stuck with a bad vehicle”

About Hertz: 6.0 /10

The mystery car should have been for 5people with 2large cases. Out of all the cars on row 3 there was only 1car that fitted this criteria. A silver Kia which has a dent and a scratch on every inch of the car. When I mentioned that I wanted a different vehicle I was told I would have to pay and upgrade so I took the vehicle in bad condition. I have always been told Hertz are the best car hire company however after this experience I would be very cautious about booking again.

About QEEQ: 10.0 /10

Easy to book and happy with the price. Didn’t need to contact QEEQ for anything so can’t comment on customer service.