Western USA

Did not arrive at the agreed time, very unreliable. Waited for almost an hour.

Overall, it was a pleasant experience. This was my first satisfying overseas car rental.

The counter staff were friendly and considerate of the customer's perspective.

Absolutely disgusting experience, the car's tires repeatedly had problems during the trip, leaking air. Requested a vehicle replacement but they refused. I was told that the repair costs could be reimbursed, but it's been a month since I returned home and no one has handled this issue. Contacting Zuzuche didn't help either, as they kept delaying. Still no compensation.

Need to take taxi or Uber to the pickup location from the airport, not very convenient