The service attitude at the Toyota rental company was excellent, and the processing procedure was convenient.

Average experience. I had purchased insurance through the rental platform but they claimed they could not find it at the pickup location. After showing them my insurance document, they seemed a bit unhappy.

Hertz is actually Toyota Rent a Car, located right below the Marriott Hotel.

This time it's very expensive.

It's just on the first floor of the airport. Although it was my first time at Osaka Kansai Airport and I don't speak Japanese well with limited English, it was easy to find by following the signs. The female receptionist was very patient, and there was basically no communication barrier.