The service attitude was okay, but because I did not purchase the additional insurance, the car provided was in poor condition. It was a red Kia with no power to climb hills, and the engine was unstable, functioning inconsistently. In the signal-less mountains, it almost stalled, scaring me half to death. During the 9 days of self-driving in the USA, I was constantly on edge, worried the car would break down in the middle of nowhere.

Overall dissatisfaction, the order was already paid for but additional taxes were charged on site. More importantly, a mandatory towing insurance of over 1000 RMB was added, with various other fees totaling an extra 283 USD.

Good service, new car, and reasonable price!

Insurance claims are being avoided.

Every thing was simple and efficient, nice work by staff.