They claimed the car was in the same group, but it was much smaller than the MPV group I reserved through RentalCars. It was just a hatchback. Renting a large car in Austria is difficult. We had five people and a child seat, so it was really cramped. I bought full insurance through RentalCars, and they still tried to sell me additional insurance at pick-up. Moreover, three charges were made; though the first two might be authorizations, it's been several days since I returned the car, and they haven't been refunded yet. I initially wanted to give a negative review, but the return service was excellent. They even helped us get a taxi, so I’m giving three stars for now.

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This is an established car rental company. I almost always use them for self-driving tours during overseas vacations. The cars are new, and the staff are professional and courteous.

It was quite convenient. The location was easy to find, not many people were in line, and all procedures were done in about 20 minutes from entering the shop to getting in the car.

Scared me with insurance, when itnis a rip off, asked me check the car for extra damage before taking possession and I found plenty more, car not full, no info on parking in Vienna which is essential. Had no more time to waste. Terrible return with no information on where to return in city you can get a ticket just standing still for 20sec, never even looked at possible damages so making big scare at pickup very displeasing.