Overall, it was okay.

No Chinese service available, they aggressively promoted additional insurance and extra services like fuel exemption returns. During pickup, they did not guide us to the parking spot, inspect the car together, or direct us to the parking lot exit, they just handed over the keys. Worse, I rented a Nissan Xtrail but received a Hyundai Tucson, which are not in the same class. The vehicle length difference is 20 cm, yet the price remained the same, which was very disappointing.

As expected from a top-ranked company, both pick-up and drop-off were very professional. Hertz includes full insurance, which is very convenient!

The staff at Hertz is amazing. The customer service is professional and courteous. I will come back to hertz.

Very easy process. happy to continue to use Qeeq

Like: Right from the start of the booking process, this has been a great hire experience. Thank you.