Sapporo to Asahikawa

The Wish we rented was unavailable, so we got upgraded to a Mitsubishi Delica. While inspecting the vehicle, we noticed it was leaking oil, so we had to switch cars, which took a bit of time. However, the customer service was very good.

Had to refuel at the opposite gas station even though the tank was full when returning the car. This was not mentioned beforehand and wasted time.

The service was good, but there was no indication that the compensation for the business insurance has an upper limit. Even though they have a partnership with QEEQ, they do not take responsibility for QEEQ’s terms, leaving everything to the customer to handle. This aspect was somewhat dissatisfying, but everything else was fine.

Dislike: Having the car refilled at the one n only petrol station upon returning.

Like: staff very helpful and pickup on time
Dislike: nothng