Alamo's service is quite good.

The rental company said they would refund the deposit of 500 pounds after I returned the car, but I received a charge instead. It has been returned, but no refund yet. The customer service of Zuzuche said they would check for me. It's a very bad experience. Now I have to constantly monitor my £500. It's so frustrating and unreliable.

The staff did not thoroughly inspect the car during pickup. We paid extra to upgrade the car and were misled to add the wrong fuel, resulting in two tows and a 10-hour wait on the highway. Compared to our previous experience with Enterprise, it was really poor. If you plan to rent from them, think twice. We were charged over 6000 RMB for car damage. The full insurance we bought from Zuzuche included roadside assistance, but later Zuzuche refused to cover it. It's so infuriating that they want to brush us off with 200 RMB. We will definitely complain to the consumer hotline about Zuzuche's deceitful practices. Anyone else who encounters this should also stand up and not compromise. Be especially cautious if you're considering their full insurance—it doesn't cover roadside assistance, which is very expensive abroad. So what's the point of buying it?

okay

Alan was very polite and gave a great welcome to Aberdeen

Price Drop Protector was great - as was all the communication