We almost paid double the price. They added extra insurance and refueling services that we didn't need. Luckily, we checked the bill before going through security and noticed the amount was far off from our reservation. Since RentACar website had no consultation option, we went to the counter and explained the situation. The staff was helpful and canceled the extra charges. We were fortunate! The counter service advised us to always check our contract before taking the car. We couldn't relax for a moment; if we had noticed this back in our country, it would have been impossible to resolve.

Not bad

Picked up the car at Orlando airport. When I arrived, Alamo's parking lot had almost no compact size cars left as I reserved, and the clerk kept pushing me to choose a higher category. I ended up with a Chevy Sonic LTZ, which is similar to the Chevrolet Aveo in my country, with a 1.4 T engine. Overall, I was quite satisfied with this small car; its performance was good, and it responded well when accelerating or changing lanes. In fact, its driving performance was better than the Cruze I rented later. However, the car is still a compact size, which feels a bit small in the U.S., unlike driving a larger car which gives more confidence. I recommend renting at least a standard or mid-size car.

Since I arrived early in the morning, there was only one staff member, but the process was quick and I had my car within ten minutes. However, one minor issue was the tolls on the highway, which could be paid either in cash or via the ETC system. I wasn't informed about this at the time. Fortunately, my friend saw an English instruction in the rental information indicating that I could use ETC and the fee would be charged to my credit card, so I was able to proceed smoothly.

The car was better than expected plenty of room and a great drive