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Live chat Email us Service Code: 1599352353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1599352353
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Reviewed: Wed, Aug 23, 2023
About Hertz: 2.0 /10
I specifically booked a Hertz Highlander, but only a Sorento was available at pickup. The price for a Sorento is half at other shops. The car had a bad odor throughout! Pickup was at 7 PM and drop-off at 8 PM. I confirmed that a one-hour delay was permissible, but was charged for at least half a day.

Relevant Reviews on Hertz AUCKLAND APT

Bess Ralph

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Reviewed: Wed, Aug 2, 2023
About Hertz: 2.0 /10
The experience with Hertz was terrible. Do not choose this company. The system is chaotic, and every employee seems clueless about their job. They overcharge without reason, the refund process takes forever, there's no way to file complaints, and nobody takes responsibility. The handover process is extremely disorganized. The car itself had some minor issues. Additionally, they didn't mention any problems when the car was returned, but few days later they claimed there were scratches for which I couldn’t prove the responsibility, and they charged my credit card without my consent. Their actions are extremely unacceptable. Complaining to the rental platform didn’t help at all, still no resolution. Very poor service.

Griffith Anderson

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Reviewed: Fri, Mar 15, 2019
About Hertz: 10.0 /10
Easy pickup, smooth return
About QEEQ: 10.0 /10

Cornelius Gill

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Reviewed: Tue, Dec 6, 2016
“I picked up the car at Auckland Airport, dropped it off at Wellington Ferry Terminal, took a ferry t”
About Hertz: 10.0 /10
The rental office is right at the exit of the international arrivals hall at the airport, making the car pickup very convenient. The car is parked in a lot just outside the airport, and you can push the luggage cart right to the car. It's very close.
About QEEQ: 10.0 /10

Edmund Waters

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Reviewed: Fri, Jun 2, 2017
“New Zealand is a Paradise for Self-Driving”
About Hertz: 10.0 /10
Simple and fast. Just drop the keys in the box at the parking lot when returning the car. It's done.
About QEEQ: 10.0 /10

Dinah Faulkner

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Reviewed: Thu, May 26, 2016
About Hertz: 10.0 /10
International car rental company, excellent service!
About QEEQ: 10.0 /10

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