From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2907639313
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2907639313
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Reviewed: Tue, Jun 11, 2019
About AUTOVIA: 9.7 /10
They forgot about us when we return car and the office was closed. But we called them and they came after 15 minutes.
About QEEQ: 10.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on AUTOVIA in Italy

Milo Galbraith

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Reviewed: Sun, Jul 21, 2024
About AUTOVIA: 6.0 /10
Following the car pickup instructions provided by the rental company at Milan Airport was a nightmare. In the pouring rain, no shuttle came to pick us up. We called the rental company multiple times, but no one answered or they said a car would arrive in ten minutes, which turned into several ten-minute intervals. There were plenty of shuttles shared by other services in the airport area, but some were unwilling to take us and others were fully booked. Most drivers ignored the address on our voucher. We couldn't book a ride-share service, and taxis refused to go there (maybe because it was too close). We had purchased full insurance through the rental platform, but the rental desk wouldn't acknowledge it (claims had to be filed with the platform). Because the platform was responsible for claims, road assistance from the rental company was non-existent. The rental platform was essentially helpless, providing only an international road assistance number. Over ten years of using this rental platform for overseas trips, we lucked out by not encountering these issues previously. The major lesson here: rent from a major international company, not a local one, and buy insurance directly from the rental company, not the platform.
About QEEQ: 10.0 /10

Virginia Alerander

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Reviewed: Tue, Jul 2, 2024
“Milan-Dolomites-Padua-Venice”
About AUTOVIA: 6.0 /10

The service was fine, with a few minutes of wait time. However, the clerk informed me that there were no Audi A3s available, and they upgraded me to a GM SUV. Although this might seem like an upgrade, I was not happy. I mainly drove in the Dolomites, where narrow, winding roads make a smaller car preferable. The bigger car just made driving more cumbersome.

I was also dissatisfied with them not marking existing damages on the car, although the rest of the service was acceptable.

Bennett Mill

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Reviewed: Tue, Jul 2, 2024
“Milan - Dolomites - Padua - Venice”
About AUTOVIA: 6.0 /10

The service attitude was okay, and the queue time was just a few minutes. However, the staff informed me that there was no Audi A3 available and replaced it with a GM SUV. Although it seemed like an upgrade on the surface, I wasn't happy. I mainly rented the car for driving in the Dolomites, where smaller cars are better suited for narrow and winding roads. A larger car only made my driving more difficult.

Additionally, I was dissatisfied that they replaced my rental with a larger car and refused to note the existing damages on the car rental contract form. Otherwise, everything was fine.

Horace Kennedy

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Reviewed: Thu, Apr 25, 2024
About AUTOVIA: 10.0 /10
Good
About QEEQ: 10.0 /10

Arlene Christopher

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Reviewed: Mon, Sep 17, 2018
“Greater Venice Area, Italy”
About AUTOVIA: 8.0 /10
The staff were polite and patient, especially the lady who assisted us during the car return.

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