The process was very simple, but the rental staff will routinely ask if you want to add insurance or pre-purchase a tank of gas, etc. I understand it's their job, just say NO and they won't pressure you. There was almost no waiting, and the whole process, including getting the car, took about 15 minutes, which was very smooth.

The pickup was relatively quick, but the staff's attitude was mediocre. We had to queue up to explain scratches and other concerns, which wasted a lot of time.

Friendly, convenient, fast, highly recommended.

Great value for the price, new cars, excellent counter service, no hidden fees, and very popular. Highly recommended.

もう少し日本語がわかるスタッフがいると助かります。

現地でも日本での予約内容が確実に明示される様にして頂けると安心して旅行が過ごせます。