From Los Angeles to San Francisco, then Las Vegas and back to Los Angeles.

Terrible

The promised car model was not available at pickup. Only small Hyundai models were available, which was disappointing and seemed suspicious. It's rare for none of the five promised models to be available.

Before the trip, I was really worried despite extensive research, but picking up the car was super easy! I originally reserved a Nissan Amanda, but ended up getting a Chevrolet Suburban, just like the ones in TV shows with FBI agents. It had a powerful 6.2L V8 engine! Amazing! Hertz really does live up to its reputation!

Service is fast and straightforward.

The member of staff called ‘Atem’ was absolutely fantastic. He sorted us out with evrything we needed and can’t recommend him enough. Top man!