Hertz Menara Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Dana Haywood

Morocco

Reviewed: Wed, Jul 12, 2023

About Hertz: 6.0 /10

Their efficiency needs improvement. The counter staff were on the phone the whole time and it wasn't clear what they were doing.

Hertz

Marrakech Airport(RAK)

Marrakech

Morocco

1 days rental

Relevant Reviews on Hertz in Morocco

Bertram Nahum

Morocco

1 days rental

Hertz

Fes

Morocco

Reviewed: Sun, May 19, 2019

“Fes to Casablanca”

About Hertz: 8.0 /10

It's okay.

Nathan Thomson

Morocco

1 days rental

Hertz

Casablanca Mohammed V Airport(CMN)

Casablanca

Morocco

Reviewed: Mon, Apr 8, 2019

“Morocco”

About Hertz: 2.0 /10

They charged a 4205 RMB deposit and only refunded 961 RMB. When returning the car, they said everything was fine. However, after we got back home, they only refunded a bit over 900 RMB. When we called, they claimed there was damage to the car, which is not true since we had no incidents during the rental period. They also forced us to buy a 3000 RMB insurance at the counter. This company is definitely a scam. I do not recommend renting from them.

Jill Morrison

Morocco

1 days rental

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Fes

Morocco

Reviewed: Wed, Apr 25, 2018

“Fes-Chefchaouen-Rabat-Casablanca”

About Hertz: 2.0 /10

The service was too slow

Aldrich Lloyd

Morocco

1 days rental

Reviewed: Wed, Jun 20, 2018

About Hertz: 2.0 /10

1. The staff of an international car rental company couldn't speak English, making communication very difficult. 2. The comprehensive insurance bought on the rental website was not recognized by Hertz staff and we were forced to purchase additional insurance for 552 dirhams. 3. After unsuccessful communication with Hertz staff, they said 'pay or leave' with a very rude attitude, as if we were causing trouble.