The queue was orderly and fast, but there is a suspicion that the counter staff might have misled customers. They asked me to sign, but the amount was incorrect. They explained it was the domestic package amount. Currently, it is being verified by the rental company, so the situation is still unclear.
Average, no Chinese language service. No invoice provided. Returned the car on February 28, later charged an additional 410.69 CAD (approximately 2100 RMB) on March 3 without any explanation.
The car was practically new, having only been driven 1000 kilometers (650 miles). Its condition and performance were great! The space was definitely large enough—my family includes two adults and four kids, so you can imagine how much luggage we had. Even so, we managed to pack everything in!
I was duped by the assistant who sold me additional breakdown cover without me knowing about it. I did sign the contract, but did not see that she had added this , despite the fact that I made it clear that I did not want / need any extras
About QEEQ:8.0/10
The customer service response was quick but not helpful
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