The Europcar counter is right in the domestic arrivals hall. We picked up the car around 9 am. There was no one in line, so we were helped immediately. All the counter staff were of Indian descent and had a bit of an accent, but they were very nice. They checked our passport, driver's license, and its translation, asked if we had bought insurance, and then gave us the car keys. We walked to the parking lot ourselves to pick up the car. The parking lot is left when you exit the arrivals hall. Compared to other car rentals at the airport, Europcar has relatively fewer parking spots.
Great value for money. Got a brand new car with over 1000 km, high chassis, and four-wheel drive, perfect for navigating through natural parks without fear of water. The engine is not very powerful, so acceleration is average. Bought full insurance from QEEQ, and at Europcar, they only needed a $1 pre-authorization, no additional deposit required.
I booked the car 2-3 months in advance, but it took over 2 hours past the scheduled time to get the car at the airport pickup point. It felt like a scam as we waited and waited. It wasn't just us; other customers also had to wait a long time for their cars. One foreigner got fed up and went to another company to rent a car. We, who pre-paid, were left hungry and wasted a lot of time. The staff member attending to us was inexperienced and kept saying 'sorry' without offering any solutions.
“Europcar still one of the better rental companies”
About Europcar:9.0/10
Be great go have Key-Drop in the carpark.
About QEEQ:10.0/10
Tops again team
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