The airport shuttle service was very convenient, but we were given a Fiat instead of the Volkswagen we reserved. The performance difference is significant. We hope that in the future, the car we reserve will be the car we get.

Great, there was shuttle service

When picking up the car, they tried to push us into buying insurance, but I didn’t buy it. When returning the car, they were difficult and the service attitude was not very friendly.

The store is close to Reykjavik Airport, but their service is really bad. First, there is the intimidating insurance upsell. If you don't buy their €15 per day insurance, no matter how comprehensive your insurance from rentals is, they will pre-authorize a 290,000 ISK repair fee for any accident. Every minor scratch is considered an accident, and you'll have to pay over 15,000 RMB up front for repairs, which is a scam. If you buy their insurance, they only deduct 2,000 ISK. Low efficiency; from struggling to find their shuttle at the airport to finishing the communication, I spent 600 RMB on international calls. Never renting from this company again.

We didn't see any Green Motion signs at the airport. After asking the information desk, we waited about 10 minutes before seeing a shuttle driver holding a Green Motion sign. The drive to the pick-up point took less than 10 minutes. There weren't many people in line, but the efficiency was low. There were various sales pitches for different insurances.