Everything was fine. The phone was always reachable, and the airport service was relatively quick.

Since I provided the flight number, a very nice staff member picked us up as soon as we exited the airport. The service was excellent throughout, and we were given a new car in great condition. After returning the car, they even sent us back to our hotel. A wonderful experience!

Our first car inexplicably broke down. Despite many local mechanics checking it, no one found the cause. After contacting the rental company, they promptly arranged for roadside assistance and a replacement car. Even though it was completed by 3 AM local time, their responsiveness was commendable and didn't affect our schedule the next day.

They recommended a type of door insurance, which we declined, and they didn't mention it again. The staff service was good, concise, and efficient. Highly recommend renting a car in Iceland!

The driver was rude. The instructions were unclear and the hoops we had to go through for the car did not make up for the cheaper price. I will not rent from them again.