Excellent service

Eberything was clear for me. I would prefere the car insurance condotions to be shown and comparred more clearly .

There were five of us on this trip, with four golf bags and five pieces of luggage. I was always worried if the Dodge Grand Caravan could fit all the luggage? What if it couldn't fit? My English isn't good. At the counter, I pointed to the pile of luggage. The American staff came out from behind the counter, walked to the luggage, looked carefully, and informed us that the Dodge Grand Caravan wouldn't work. They gave us an 8-seater GMC instead. Although it cost a bit more money, the whole process was quite pleasant.

bit pushy on extra insurance even when we were covered and to upgrade. but pleasant and didnt hinder the booking process too much.

The car was in generally good condition and clean but had some minor faults (tyre pressure and poor steering). Drop off in LA airport was difficult as we could no locate the Avis centre and ended up at Budget.

Best deal available by a significant margin

Wait time was nearly 2 hours to pick up the car but lady a counter was very helpful when we finally got there. Car that we booked was not available but we were upgraded.

Price drop was great, saved £25.