Reservation, sorry, we don’t have any cars available.

J.L.H

United States

Reviewed: Sun, Jun 16, 2019

About PAYLESS: 2.0 /10

Even though I had a reservation for a SUV, that vehicle or anything similar was available. What was the purposes of a reservation was the question I asked the PAYLESS representative. She indicated that the “system” does not allow her to see what vehicles were reserved for that day. Supposedly employees don’t have access to view what cars are needed for customers with reservations. There was no attempt to find a vehicle which could accommodate 6 - 7 passengers. Employee did not check other PAYLESS sites in Wichita for a possible rental. It was a, sorry can’t help you, attitude. I ended up driving my car to Albuquerque. Very poor customer service and inadequate reservation system. Will never rent from PAYLESS or recommend PAYLESS to friends and family.

PAYLESS

Wichita

United States

Large SUV | ford Explorer 7 Seats or similar

1 days rental

Relevant Reviews on PAYLESS in United States

W.McCoy

United States

1 days rental

Compact | Hyundai Accent or similar

PAYLESS

Washington D.C.

United States

Reviewed: Fri, Nov 8, 2019

“Ok”

About PAYLESS: 8.3 /10

Car had stains on every seat, filthy. At pickup the woman was great!!!

About QEEQ: 10.0 /10

Everything went well.

J.Laurence

United States

1 days rental

Compact | Hyundai Accent or similar

PAYLESS

Baltimore

United States

Reviewed: Tue, Oct 22, 2019

“Excellent Payless Counter Staff, adequate vehicle.”

About PAYLESS: 8.0 /10

The counter staff was very helpful and very easy to work with. I will choose this company again because of the gals at the front counter. The car was a bit difficult to find and when I did, the interior of the vehicle was not clean. The windows were so filthy that a gentleman from Payless attempted to clean them and they still looked bad. The inside smell of the car was very odd and not very nice as well. There had been several scratches on the vehicle that had been noted before I drove with it and there were cigarette burns in the drivers seat. Not cool. They said that there was nothing they could do to help me. So I reluctantly drove off for my trip.

About QEEQ: 8.0 /10

Easyrentcars was easy to work with. I wish the price had dropped down! I did however get a AARP discount at the Payless counter. I would have liked to have known about that as an option upfront.

John from Mpls, MN

United States

1 days rental

Medium SUV | Toyota RAV4 or similar

PAYLESS

Boston Logan International Airport(BOS)

Boston

United States

Reviewed: Fri, Jul 19, 2019

“Always the best price, plus I get to pay at the counter! That's why I rent from EasyRentCars.com”

About PAYLESS: 10.0 /10

We reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.

About QEEQ: 10.0 /10

Always the best price. Dont know why? 3rd time now and they have always been the best price. Plus I can pay at the counter! That is sooooo much better, just in case I have to change my plans.