Very satisfied, good car condition, good service, top choice for overseas self-drive.

Overall, it's good, but why do they need to charge in advance? The bank charges fees for both the charge and refund. They persuaded me to buy full insurance so that the advance charge could be avoided, which added over 2,000 yuan. While extra safety is a benefit, it should still be up to the individual. When I picked up a car in the USA, there were no advance charges or additional fees.

The shuttle service ends too early, but everything else is fine.

Professional. Both the store and after-sales technical support are very professional! Because of a tire change that delayed our rental by 3.5 hours, they refunded us half a day's rent.

Excellent!