apollo_motorhome, Christchurch Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

apollo_motorhome - Christchurch Information, Car Rental Instructions & Policies

Address

850 Harewood Road, Mustang Park, Christchurch, New Zealand

Telephone

+64800399736 / +64800 081 032

Pick-up Instructions

The apollo_motorhome - Christchurch car rental location is located out of the airport

You can arrive of apollo_motorhome - Christchurch car rental by free shuttle bus.

Service is provided by Jucy Rentals When arriving into Airport, call 0800 399 736 or +64 9 374 4360 to request the shuttle. Our shuttle operates during our business hours only, with the first shuttle leaving the airport at 8:30am daily and last one 30 minutes prior to closing time. The shuttle pick-up point is located on the ground floor at the domestic end of the airport terminal. Exit door 1 or 2 and walk directly ahead to the shuttle pick up area. You’ll be able to spot our green and purple shuttle bus – it’s hard to miss!

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Tire chains rental

Prices and inventory depend on local stores.

To be confirmed

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Christchurch Airport

Hotels

0.9 mi from North South Holiday Park

0.9 mi from Sudima Christchurch Airport

5.3 mi from Fino Hotel and Suites

FIND ME A CHEAP RENTAL

Map view of apollo_motorhome Store Location

coordinates: -43.4781646 172.5540327

Location Images

apollo_motorhome-Christchurch-46473-store

The Rental Desk

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Una Coleridge
Christchurch
8 /10 Very good
Reviewed: Monday, November 25, 2024
Overall satisfactory service, but the wait time for picking up the car was quite long.
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Joyce Bradley
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
The company is professional with a wide range of car models, and I've seen their cars frequently in the area.
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Mabel Fielding
Christchurch
2 /10 Poor
Reviewed: Monday, November 25, 2024
Waited an entire day to get the car, very frustrating. The rental company said it wasn't their responsibility. If it's not theirs, then whose? We lost a day's worth of our journey and had to rearrange the entire trip. Who will compensate for this loss? Extremely dissatisfied, would not recommend renting from this company.
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Katherine Alick
Christchurch
8 /10 Very good
Reviewed: Monday, November 25, 2024
Overall service was average. We were not attended to for half a day and had to actively seek out staff. The pickup process was self-operated at a kiosk, but the car's condition was excellent.
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Ryan Theresa
Christchurch
8 /10 Very good
Reviewed: Monday, November 25, 2024
The car's condition was acceptable, but a bit old. The company does not accept cash payments, and the credit card fee is relatively high.
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Josephine Chaucer
Christchurch
2 /10 Poor
Reviewed: Monday, November 25, 2024
Scam company. At the start of our trip, a Chinese-speaking customer service representative persuaded us to choose a luxury package for 928 NZD, claiming we wouldn't have to clean or worry about anything. They confidently assured us that we just needed to drop off the keys at the end of the trip. When we returned the car, the Chinese-speaking representative was nowhere to be found. Instead, a heavy-set person greeted us and demanded we pay 250 NZD because the floor wasn't cleaned and the walls weren't wiped. They didn't allow us to clean it at their store or nearby. We argued that the package we purchased included cleaning, but they denied it, stating that it was just something the employee said and only the manager's words mattered. We were forced to pay 250 NZD.
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Lucy Wyat(t)
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Overall good service, the staff was very friendly and adept at solving problems.
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Allen Bertram
Christchurch
2 /10 Poor
Reviewed: Monday, November 25, 2024
The shuttle service staff were absolutely terrible. We waited at the airport for over 2 hours without being picked up. They claimed to have come by twice without seeing us and made no effort to call back or look for us. Other companies' staff came to the entrance to ask around, but the shuttle staff never attempted to contact us within the two hours. We finally noticed a vehicle with the company logo and made our way to the rental company. After we were picked up, the staff's attitude was very poor. The return was almost delayed due to the company's staff negligence and mistakes, nearly causing us to miss our flight. The shuttle lady was still dragging her feet and, despite knowing our tight schedule, she shouted at us, saying it wasn't her problem if we missed our flight.
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Morgan Tony
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Excellent!
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Isaac Leigh
Christchurch
6 /10 Average
Reviewed: Monday, November 25, 2024
A young woman lacked patience and was afraid of the cold, unwilling to go outside to teach me how to put on snow chains.
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Flora Bess
Christchurch
6 /10 Average
Reviewed: Monday, November 25, 2024
Waited too long, it took us 5 hours to get the car
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Ingrid Fox
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Professional. Both the store and after-sales technical support are very professional! Because of a tire change that delayed our rental by 3.5 hours, they refunded us half a day's rent.
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Cheryl
Christchurch
4 /10 Average
Reviewed: Monday, November 25, 2024
The process of picking up the car was extremely slow, even though I had pre-registered online as required. The actual waiting and processing time on the day was three hours. The main reason was the lack of staff, who were also doing multiple tasks, such as answering hotline calls in the middle of helping customers. The handover of the vehicle was rather careless; they started serving the next customer before fully addressing my questions. It was even more frustrating when I was left to inspect the car myself and couldn't find anyone to assist when I had questions. When I asked another staff member for help, they coldly refused, saying they were not familiar with my order and were too busy, and insisted I continue looking for the designated staff without offering to help (e.g., by contacting the assigned personnel).
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Sandy Madge
Christchurch
8 /10 Very good
Reviewed: Monday, November 25, 2024
The pickup process was relatively lengthy.
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Queena Symons
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Excellent
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Penny DuBois
Christchurch
8 /10 Very good
Reviewed: Monday, November 25, 2024
The queue time was very long due to the high number of people and the staff's efficiency was average.
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Selena Katharine
Christchurch
6 /10 Average
Reviewed: Monday, November 25, 2024
It took almost two hours to pick up the car. The efficiency definitely needs improvement.
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Paul Jerome
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Upon arriving in Christchurch, we immediately called the rental company, and shortly after, a car with the company's logo came to pick us up. We were attended to by a girl from Taiwan. She was beautiful, enthusiastic, and generously helped us fill out the forms. She provided us with many suggestions and assistance. She was professional, helpful, and both picking up and returning the car went smoothly. We noticed there were many people renting cars in Christchurch, and the staff seemed relatively few.
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Evan Morley
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Quite convenient
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Maureen Ruskin
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Not bad
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Humphrey Birrell
Christchurch
8 /10 Very good
Reviewed: Monday, November 25, 2024
The shuttle service ends too early, but everything else is fine.
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Prima Maltz
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Perhaps because I picked up the car in the morning, the processing speed was quite good. The shuttle bus directly transfers from the airport, driven by elderly gentlemen who are very helpful with the luggage.
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Ferdinand Bart
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
The price and service are very reasonable. The third-party rental company is also very reliable.
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Hazel Cook
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Overall, it's good, but why do they need to charge in advance? The bank charges fees for both the charge and refund. They persuaded me to buy full insurance so that the advance charge could be avoided, which added over 2,000 yuan. While extra safety is a benefit, it should still be up to the individual. When I picked up a car in the USA, there were no advance charges or additional fees.
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Clara Bernal
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
Very satisfied, good car condition, good service, top choice for overseas self-drive.
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Josephine Irving
Christchurch
6 /10 Average
Reviewed: Monday, November 25, 2024
It took us two and a half hours to pick up the car and an hour and a half to return it, which wasted our time.
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Edmund Waters
Christchurch
2 /10 Poor
Reviewed: Monday, November 25, 2024
We waited for 3 and a half hours to get our car. We arrived at the store at 11:30 am, but there was no one to help us, causing us to be 30 minutes late for check-in. Once check-in started, we had to wait in line past our scheduled 1 pm. More people came in later but they got in line ahead of us. We were always the last! It wasn't until after 3 pm that we started the car inspection. The car itself had many issues and had been in an accident. They said there were no other cars available...
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Isaac Leigh
Christchurch
10 /10 Excellent
Reviewed: Monday, November 25, 2024
After contacting the company at the airport, they quickly picked us up. The campervan's price was very reasonable, and its condition was good. It accompanied us for over two thousand kilometers.
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